Your new IT solution

IT Services with a
common sense approach

IT and computer repair serving in Lake Country, Winfield, Oyama and the surrounding area.

Turtle Bay IT

Focusing on consumers and small size businesses in the Lake Country region of British Columbia, Turtle Bay IT Services provides a full range of technology services including:

PC Tune Ups

Virus/Spyware Removals

On Site Service

Remote Service

In Shop Services

Your Problem. Our Solution

There are a wide range of issues you could be facing when it comes to using your technology and your devices. We have solutions. Click on the problem most closely related to your issue and see our solutions.

Computer making clicking and or grinding noise. Weird noises?

a. Physical cleaning of computer – dust or loose wires.
b. Fan replacement
c. Hard drive replacement – is computer also slow

Computer slow or unresponsive

a. Scan for Spyware or malware removal
b. PC tune Up – Update drivers/OS
c. Replace hard drive
d. Scan for viruses
e. Memory upgrade

Computer/Apple hard drive full- storage full

a. Back up data and Upgrade drive
b. PC tune up

Programs crashing example Google chrome/word

a. PC tune up
b. Memory upgrade
c. Harddrive replacement

BSOD –blue screen of death – windows blue screen error

a. PC tune up
b. Hardware replacement example –memory/video card. Etc

Printer not printing

a. Remote in
b. On-site

Wifi keeps dropping

a. Reconfigure router -Onsite
b. Router replacement –onsite
c. Wifi mapping – onsite

Pop- up ads appearing on desktop

a. Malware removal

Google or Safari or IE going to random websites

a. Malware removal

There is a problem with this websites security certificate

a. PC tune up

Printer from cell phone or tablet to printer

a. ON-site

Computer wont start

a. In shop repair

Screen broken

a. Screen replacement – in Shop

Computer on.. monitor wont turn on

a. Monitor replacement – onsite
b. Video card replacement – in shop
c. PC tune up – in shop

Windows looping – restarting over and over

a. Inshop – onsite
b. PC Tune up
c. Cleaning PC

Apple device not startng

a. Inshop

Meet Johnny B Good

(yes, that is his real name!)

Johnny brings over 20 years of IT experience to the Lake Country region of British Columbia. Johnny was previously employed as a Computer Technician and a Business Analyst for 10 years. Johnny likes to find simple, common sense solutions to your IT aches and pains. He also is driven to empower people to learn and get the most out of their technology. When he isn't tinkering with IT, he can be found helping out in the rugby community.

What clients are saying

Taylor B

Turtle bay it was recommended to me by some other locals and John did not disappoint! My computer had been wiped completely clean somehow and he managed to recover thousands of photos and files and install an updated operated system. He was fast and great at keeping us in the loop in terms of progress all the way through
Ruby M

I am a Mac user and John had all the answers I was looking for and if he didn't have them he didn't stop searching until he had answered all my concerns. John is very personable with a great attitude. He is very easy to talk to and explains everything with patients. His prices are very reasonable and I would recommend John for any IT services you may need. Thanks again John, you ROCK!
Jenn D

Amazing. I ordered a computer with john and he shipped it over to Ontario. It works great. John helps if I have any problems right over the phone and fixes what ever needs to be done. I would recommend turtle bay to everyone. Thanks for everything Johnny.
Ruth M

We are all impressed with his tech knowledge and his warm helpful professional personality.
Junaid S

Johnny’s ability to assist in an IT related issue was second to none. He has personally helped myself and associates in overcoming our IT related problems.
Brett M

John shows a great desire to help others to meet their technological needs, going above and beyond what was expected of him.
Suki F

Really appreciated the friendly professional service offered by Johnny. Fixed up both my of my aging computers (one Mac one PC) and he was fast and reasonable also! Highly recommend his services!