IT Solutions for Okanagan Businesses

Turtle Bay IT Service Corp is a local IT support company and managed service provider for small and medium-sized businesses serving the Okanagan area. The Turtle Bay IT Service SMP (Service Management Platform) provides organizations with a complete solution to deliver 24/7 service and support.

As Lake Country's top Cloud Solution Provider (CSP), Turtle Bay IT is your 'one stop shop' when it comes to leveraging the power of Microsoft products and services. If you are looking to drive collaboration and innovation within your organization, we can help you find the perfect Microsoft solution to meet your needs.

Solutions for

Office 365 Services

  1. Migration to 365 from existing mail system (such as Google Workspace (formerly G-Suite))
  2. Spam and Phishing filtering
  3. HIPAA compliance
  4. Back up OneDrive, SharePoint, E-Mail
  5. Use your company domain (not @telus.net or @shawcable.com)
  6. Support
  7. Lock down security
  8. Log account activity (sign-ins, password changes, permission level changes, etc.)

Collaboration Tools

(MS Team, SharePoint, Zoom)
  1. Hardware set up: microphones, cameras, lighting. Filters
  2. Create virtual groups
  3. Create organizational structures
  4. Integration with third party applications

Business Applications

  1. Assist in setting up non-profits through TechSoup or Microsoft for Non-Profits
  2. Dental software – TDO, Maxident
  3. Scanning
  4. Medical

Hardware

  1. Servers: sourcing, set up, configuration, monitoring, and maintenance
  2. Server, Workstation, and NAS Back up
  3. Set up laptops, desktops for multiple users.

Printers

  1. Assist with sourcing the right MFP for your company
  2. Set up fax, email, scan to computer.
  3. Driver set up
  4. Multi driver set up for black and/or colour
  5. Wi-Fi set up

Network and Wireless

  1. Design, configuration, setup, monitoring, and management
  2. Firewall set up
  3. Intrusion set up
  4. Wireless set up
  5. Switch set up
  6. VPN set up

IT Policies and Procedures

We will work with your company to create and implement custom IT policies and procedures. This is a must-have to keep your business running smooth, to meet various compliance requirements, and to maintain an audit log of changes.

Our Partners

We know that our clients want technology that is reliable and easy-to-use. That's why we are very selective about the partners we choose.